About Course
This comprehensive awareness course is designed to introduce learners to the ISO 9001:2015 standard and the fundamentals of Quality Management Systems (QMS). It provides participants with the knowledge and tools to understand the principles, structure, and requirements of ISO 9001, enabling them to contribute effectively to their organization’s quality objectives.
Through clear lessons and real-world examples, learners will explore the core concepts of quality management, the importance of customer satisfaction, the role of leadership, risk-based thinking, and the process approach. The course also covers the Plan-Do-Check-Act (PDCA) cycle, key clauses of the ISO 9001:2015 standard, and practical steps for implementation and certification.
This training is ideal for employees at all levels, especially those involved in quality, operations, compliance, and internal audits, or anyone seeking a strong foundation in ISO 9001:2015.
Course Content
Lesson 1: Introduction to ISO 9001
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1.1 Aim of the Training
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1.2 Learning Objectives
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1.3 What is ISO and International Standardization?
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1.4 What is ISO 9001?
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1.5 Benefits of a Quality Management System